Ask for Service Pack 2 CD to installl Fax Services

While trying to install Fax Services in Adding Windows components, a dialogue
asks me to insert my Windows xp Service Pack 2 CD. I don't have and never had
such a CD, since I obtained Service Pack 2 by downloading it. To ensure that
I indeed have Service Pack 2 installed, I went to System Properties, General,
and it shows Home Edition, version 2002, Service Pack 2.

The installation will not allow me to get past that point.

How do I get Windows to realize that if it needs files from Service Pack 2,
they're on my hard drive somewhere?

Look in the Windows folder on the C: drive. You should see a
ServicePackFiles in there somewhere.

Of course, you could also download SP2 and burn it to CD.
http://www.microsoft.com/downloads/d...displaylang=en
Or SP3:
http://www.microsoft.com/downloads/d...displaylang=en


--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"T. Lindow" <T. Lindow@discussions.microsoft.com> wrote in message
news:4E4A2DEB-ED5A-4D33-A7EE-7AC5B289DE55@microsoft.com...
> While trying to install Fax Services in Adding Windows components, a
> dialogue
> asks me to insert my Windows xp Service Pack 2 CD. I don't have and never
> had
> such a CD, since I obtained Service Pack 2 by downloading it. To ensure
> that
> I indeed have Service Pack 2 installed, I went to System Properties,
> General,
> and it shows Home Edition, version 2002, Service Pack 2.
>
> The installation will not allow me to get past that point.
>
> How do I get Windows to realize that if it needs files from Service Pack
> 2,
> they're on my hard drive somewhere?