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HP 4050 network printer driver not deleting

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  #1 (permalink)  
Old 07-07-2008, 07:45 PM
IDA Dave
 
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HP 4050 network printer driver not deleting
I have a XP home machine on our work network. That machine doesn't print to
the HP 4050. AS of Thursday it could, but now it can't. It can print to the
rest of the other printers in the printer's list. Other users can print to
the HP 4050. When I try to delete the driver, it stays there saying
deleting. It also says that it has 4 print jobs, but when I open it there is
nothing in the print list. I have tried to put a new driver in, but that
doesn't work. I have to delete and then rebooted about 10 times and that
doesn't work. I went into safe mode, both with and without network support,
but when I open up the printers folder, there is nothing in there. I want to
delete this printer driver and reinstall it, but I am unable to. Is there
something I haven't tried that will work?
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  #2 (permalink)  
Old 07-09-2008, 04:17 AM
Cari \(MS-MVP\)
 
Posts: n/a
Re: HP 4050 network printer driver not deleting
Start, Settings, Control Panel, Printers & Faxes... right click on the
printer and cancel all print jobs.

Then uninstall the printer....
http://www.coribright.com/windows/Article_One.htm
Follow the steps until Step 5.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"IDA Dave" <IDADave@discussions.microsoft.com> wrote in message
news:ABFD355B-71A2-430D-99BE-1EA3DD982C47@microsoft.com...
>I have a XP home machine on our work network. That machine doesn't print
>to
> the HP 4050. AS of Thursday it could, but now it can't. It can print to
> the
> rest of the other printers in the printer's list. Other users can print
> to
> the HP 4050. When I try to delete the driver, it stays there saying
> deleting. It also says that it has 4 print jobs, but when I open it there
> is
> nothing in the print list. I have tried to put a new driver in, but that
> doesn't work. I have to delete and then rebooted about 10 times and that
> doesn't work. I went into safe mode, both with and without network
> support,
> but when I open up the printers folder, there is nothing in there. I want
> to
> delete this printer driver and reinstall it, but I am unable to. Is there
> something I haven't tried that will work?


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