Print Spooler errors

Hi,

Strange problem happening on a SBS 2003 network with 6 win XP Pro clients.
The problem occurs randomly when a user is trying to print (from any
application, Outlook, Access, Word, etc) to one of three printers on the
network.

The print job doesn't show up when the job is sent and nothing happens on
the printer. The only way to get it to work is via restarting the print
spooler service. This has happened at different times on all six machines.
Some more frequently than others. No particular user on the network is
affected alone with this issue.

I have updated the software drivers for the printers (2 x Brother lasers(one
parallel link to server the other via USB to client, 1 x Samsung allinone
linked via USB to client XP PC), and followed the Microsoft support steps to
remove the files from the print spooler off the XP clients. However it still
happens now and again.

Can anyone suggest any further solutions?

Thanks in advance,

Lyj

One (or more) of the printer drivers has become corrupt. Uninstall and
reinstall all three printers from the Server AND all the client PCs.
http://www.coribright.com/windows/Article_One.htm
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"lyj_e1" <lyje1@discussions.microsoft.com> wrote in message
newsE0F3CD6-1383-4F3C-898D-2E6D07D58EA9@microsoft.com...
> Hi,
>
> Strange problem happening on a SBS 2003 network with 6 win XP Pro clients.
> The problem occurs randomly when a user is trying to print (from any
> application, Outlook, Access, Word, etc) to one of three printers on the
> network.
>
> The print job doesn't show up when the job is sent and nothing happens on
> the printer. The only way to get it to work is via restarting the print
> spooler service. This has happened at different times on all six machines.
> Some more frequently than others. No particular user on the network is
> affected alone with this issue.
>
> I have updated the software drivers for the printers (2 x Brother
> lasers(one
> parallel link to server the other via USB to client, 1 x Samsung allinone
> linked via USB to client XP PC), and followed the Microsoft support steps
> to
> remove the files from the print spooler off the XP clients. However it
> still
> happens now and again.
>
> Can anyone suggest any further solutions?
>
> Thanks in advance,
>
> Lyj

Hi,

Thanks for the solution. I tried that already. Still causing the same problem.

I have tried the following today:
http://support.microsoft.com/kb/919750/en-us

So far it's been okay on the machine I reinstalled the print spooler.

Lyj

"Cari (MS-MVP)" wrote:

> One (or more) of the printer drivers has become corrupt. Uninstall and
> reinstall all three printers from the Server AND all the client PCs.
> http://www.coribright.com/windows/Article_One.htm
> --
> Cari (MS-MVP) Printing & Imaging
> www.coribright.com/windows
>
> "lyj_e1" <lyje1@discussions.microsoft.com> wrote in message
> newsE0F3CD6-1383-4F3C-898D-2E6D07D58EA9@microsoft.com...
> > Hi,
> >
> > Strange problem happening on a SBS 2003 network with 6 win XP Pro clients.
> > The problem occurs randomly when a user is trying to print (from any
> > application, Outlook, Access, Word, etc) to one of three printers on the
> > network.
> >
> > The print job doesn't show up when the job is sent and nothing happens on
> > the printer. The only way to get it to work is via restarting the print
> > spooler service. This has happened at different times on all six machines.
> > Some more frequently than others. No particular user on the network is
> > affected alone with this issue.
> >
> > I have updated the software drivers for the printers (2 x Brother
> > lasers(one
> > parallel link to server the other via USB to client, 1 x Samsung allinone
> > linked via USB to client XP PC), and followed the Microsoft support steps
> > to
> > remove the files from the print spooler off the XP clients. However it
> > still
> > happens now and again.
> >
> > Can anyone suggest any further solutions?
> >
> > Thanks in advance,
> >
> > Lyj
>

Hi,

Well I thought I could get away with it but the two PCs have played up again
that I had used the Microsoft kb solution with.

It's really driving me crazy. Does anyone have anymore suggestions I could
try?

I'm thinking the next step is to rebuild one of the XP machines and see if
that makes a difference?

Cheers,

Lyj


"Lyj_e1" wrote:

> Hi,
>
> Thanks for the solution. I tried that already. Still causing the same problem.
>
> I have tried the following today:
> http://support.microsoft.com/kb/919750/en-us
>
> So far it's been okay on the machine I reinstalled the print spooler.
>
> Lyj
>
> "Cari (MS-MVP)" wrote:
>
> > One (or more) of the printer drivers has become corrupt. Uninstall and
> > reinstall all three printers from the Server AND all the client PCs.
> > http://www.coribright.com/windows/Article_One.htm
> > --
> > Cari (MS-MVP) Printing & Imaging
> > www.coribright.com/windows
> >
> > "lyj_e1" <lyje1@discussions.microsoft.com> wrote in message
> > newsE0F3CD6-1383-4F3C-898D-2E6D07D58EA9@microsoft.com...
> > > Hi,
> > >
> > > Strange problem happening on a SBS 2003 network with 6 win XP Pro clients.
> > > The problem occurs randomly when a user is trying to print (from any
> > > application, Outlook, Access, Word, etc) to one of three printers on the
> > > network.
> > >
> > > The print job doesn't show up when the job is sent and nothing happens on
> > > the printer. The only way to get it to work is via restarting the print
> > > spooler service. This has happened at different times on all six machines.
> > > Some more frequently than others. No particular user on the network is
> > > affected alone with this issue.
> > >
> > > I have updated the software drivers for the printers (2 x Brother
> > > lasers(one
> > > parallel link to server the other via USB to client, 1 x Samsung allinone
> > > linked via USB to client XP PC), and followed the Microsoft support steps
> > > to
> > > remove the files from the print spooler off the XP clients. However it
> > > still
> > > happens now and again.
> > >
> > > Can anyone suggest any further solutions?
> > >
> > > Thanks in advance,
> > >
> > > Lyj
> >