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Using Control panel doesn't remove Ad-Aware

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  #1 (permalink)  
Old 07-03-2010, 06:55 PM
sly
 
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Using Control panel doesn't remove Ad-Aware
I have been successful in removing other software using my Control Panel, but
nothing happens when clicking on Remove button for Ad-Aware. There is not any
version listed. Any recommendations on removal?
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  #2 (permalink)  
Old 07-03-2010, 09:51 PM
Jim Carlock
 
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Re: Using Control panel doesn't remove Ad-Aware
"sly" <sly@discussions.microsoft.com> wrote...
: I have been successful in removing other software
: using my Control Panel, but nothing happens when clicking
: on Remove button for Ad-Aware. There is not any version
: listed. Any recommendations on removal?

Whatever the name of the icon is, search for that name using
the registry editor.

You will find multiple keys that need to get deleted. Please
be careful using the registry editor as you do not want to
delete the whole key, but to speed up the search, search the
starting from the following key:

HKEY_LOCAL_MACHINE\SYSTEM\

You will find the name multiple times and you may need to
delete it multiple times as the registry backs up it's own
registry entries. If you have any questions feel free to ask
before you delete, or make a backup yourself before you do
the deletion.

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root

You will find back ups of that key in the key with the
ControlSet002 name as well as the following key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\

If you use multiple users, it's possible that it was installed
multiple times for each user.

Have fun!!!
Happy Sabbath!!!

--
Jim Carlock
jcarlock1


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  #3 (permalink)  
Old 07-03-2010, 10:01 PM
Ǝиçεl
 
Posts: n/a
RE: Using Control panel doesn't remove Ad-Aware
install a FREE program called Revo Uninstaller
http://www.revouninstaller.com/revo_uninstaller_free_download.html>

This program cleans out all registry items that the uninstall program
leave behind.

Just DON'T allow the computer to reboot if the uninstall portion of Revo
asks if you want to reboot now or later.

Select later and allow Revo to finish searching for orphan registry entries.

Reboot after Revo finishes.
--

"sly" wrote:

> I have been successful in removing other software using my Control Panel, but
> nothing happens when clicking on Remove button for Ad-Aware. There is not any
> version listed. Any recommendations on removal?

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  #4 (permalink)  
Old 07-03-2010, 10:51 PM
FromTheRafters
 
Posts: n/a
Re: Using Control panel doesn't remove Ad-Aware
"sly" <sly@discussions.microsoft.com> wrote in message
news:E152B87A-2E59-4184-BC63-E9F3E063D2D2@microsoft.com...
>I have been successful in removing other software using my Control
>Panel, but
> nothing happens when clicking on Remove button for Ad-Aware. There is
> not any
> version listed. Any recommendations on removal?


Are you comfortable working in the registry?

Many programs include uninstall programs, most register that with the
control panel application for add/remove, but some don't. Some have it
as a menu item (start menu). Still others won't give you any indication
at all. If you search the registry for "uninstallstring" without the
quotes, you can find information as to the path (and switches) to the
uninstaller for that item.

What you really should do, is ask their support people how to do it.


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  #5 (permalink)  
Old 07-12-2010, 09:48 PM
Nil
 
Posts: n/a
Re: Using Control panel doesn't remove Ad-Aware
On 03 Jul 2010, =?Utf-8?B?c2x5?= <sly@discussions.microsoft.com>
wrote in microsoft.public.windowsxp.security_admin:

> I have been successful in removing other software using my Control
> Panel, but nothing happens when clicking on Remove button for
> Ad-Aware. There is not any version listed. Any recommendations on
> removal?


I know this program, and it usually uninstalls cleanly. Something must
have gone wrong.

Try re-installing Ad-Aware, then uninstalling it.

I doubt this is a security admin issue. You would probably have a
better chance of getting an informed answer if you asked Lavasoft. They
have a user forum for users of their free product.
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