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Windows Update and security sites do not open. Secutiry downloads do not start.

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  #1 (permalink)  
Old 06-04-2008, 06:30 AM
Dima
 
Posts: n/a
Windows Update and security sites do not open. Secutiry downloads do not start.
Hello!
Windows Update site, www.lavasoft.com and some other security sites do not open.
Windows Update downloads do not start even manually. Google shows adds in the
beginning of search results. Ad-Aware 2008 (definition file 0081.0000) does not
remove the problem. OS is Windows XP SP3. IE 7. Automatically downloaded updates
do not install too.
Office scan 8.710.1002 is not finding any viruses. SFC /scannow does not find
any discrepancies.
Other peer computers in our network do not have the problem.
How to eliminate the problem?
Sincerely,
Dima

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  #2 (permalink)  
Old 06-04-2008, 07:56 AM
Newell White
 
Posts: n/a
RE: Windows Update and security sites do not open. Secutiry downloads

"Dima" wrote:

> Hello!
> Windows Update site, www.lavasoft.com and some other security sites do not open.
> Windows Update downloads do not start even manually. Google shows adds in the
> beginning of search results. Ad-Aware 2008 (definition file 0081.0000) does not
> remove the problem. OS is Windows XP SP3. IE 7. Automatically downloaded updates
> do not install too.
> Office scan 8.710.1002 is not finding any viruses. SFC /scannow does not find
> any discrepancies.
> Other peer computers in our network do not have the problem.
> How to eliminate the problem?
> Sincerely,
> Dima
>

If C:\Windows\System32\drivers\etc\hosts and DNS server on this machine
match others which do not suffer, try installing a non-MS browser to download
latest security tools to investigate the problem.
--
Regards,
Newell White


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  #3 (permalink)  
Old 06-04-2008, 09:25 AM
Dima
 
Posts: n/a
Re: Windows Update and security sites do not open. Secutiry downloads
Thanks Newell White for your suggestion!
How to know DNS server on my machine?
The Ad-Aware 2008 (definition file 0081.0000) is the latest already.
Regards,
Dima
"Newell White" <NewellWhite@discussions.microsoft.com> сообщил/сообщила в
новостях следующее: news:760BE7E3-85D3-41CB-9467-8C4B31742506@microsoft.com...
>
> "Dima" wrote:
>
>> Hello!
>> Windows Update site, www.lavasoft.com and some other security sites do not
>> open.
>> Windows Update downloads do not start even manually. Google shows adds in the
>> beginning of search results. Ad-Aware 2008 (definition file 0081.0000) does
>> not
>> remove the problem. OS is Windows XP SP3. IE 7. Automatically downloaded
>> updates
>> do not install too.
>> Office scan 8.710.1002 is not finding any viruses. SFC /scannow does not find
>> any discrepancies.
>> Other peer computers in our network do not have the problem.
>> How to eliminate the problem?
>> Sincerely,
>> Dima
>>

> If C:\Windows\System32\drivers\etc\hosts and DNS server on this machine
> match others which do not suffer, try installing a non-MS browser to download
> latest security tools to investigate the problem.
> --
> Regards,
> Newell White
>
>


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  #4 (permalink)  
Old 06-04-2008, 09:36 AM
Dima
 
Posts: n/a
Re: Windows Update and security sites do not open. Secutiry downloads
My C:\Windows\System32\drivers\etc\hosts is 239kb and my peer's
C:\Windows\System32\drivers\etc\hosts is 101kb, therefore they are different.
Replacing mine with his file did not change anything.
"Newell White" <NewellWhite@discussions.microsoft.com> сообщил/сообщила в
новостях следующее: news:760BE7E3-85D3-41CB-9467-8C4B31742506@microsoft.com...
>
> "Dima" wrote:
>
>> Hello!
>> Windows Update site, www.lavasoft.com and some other security sites do not
>> open.
>> Windows Update downloads do not start even manually. Google shows adds in the
>> beginning of search results. Ad-Aware 2008 (definition file 0081.0000) does
>> not
>> remove the problem. OS is Windows XP SP3. IE 7. Automatically downloaded
>> updates
>> do not install too.
>> Office scan 8.710.1002 is not finding any viruses. SFC /scannow does not find
>> any discrepancies.
>> Other peer computers in our network do not have the problem.
>> How to eliminate the problem?
>> Sincerely,
>> Dima
>>

> If C:\Windows\System32\drivers\etc\hosts and DNS server on this machine
> match others which do not suffer, try installing a non-MS browser to download
> latest security tools to investigate the problem.
> --
> Regards,
> Newell White
>
>


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  #5 (permalink)  
Old 06-04-2008, 09:45 AM
Newell White
 
Posts: n/a
Re: Windows Update and security sites do not open. Secutiry downlo

"Dima" wrote:

> Thanks Newell White for your suggestion!
> How to know DNS server on my machine?
> The Ad-Aware 2008 (definition file 0081.0000) is the latest already.
> Regards,
> Dima


Start... All Programs.. Accessories... Command Prompt

In the window type ipconfig /all

This will give the IP address of one or more DNS servers
--
Regards,
Newell White


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  #6 (permalink)  
Old 06-04-2008, 09:59 AM
Dima
 
Posts: n/a
Re: Windows Update and security sites do not open. Secutiry downlo
Thanks Newell White for your answer!
My DNS servers are the same as on my peer's computers.
Opera 9.26 and FireFox do not run at all. MyIE 3.3R does not show
http://windowsupdate.microsoft.com/ too.
What should I next?
Regards,
Dmitry
"Newell White" <NewellWhite@discussions.microsoft.com> сообщил/сообщила в
новостях следующее: news:124D0DA9-A679-40CA-92BB-A0CD6AEC2BFB@microsoft.com...
>
> "Dima" wrote:
>
>> Thanks Newell White for your suggestion!
>> How to know DNS server on my machine?
>> The Ad-Aware 2008 (definition file 0081.0000) is the latest already.
>> Regards,
>> Dima

>
> Start... All Programs.. Accessories... Command Prompt
>
> In the window type ipconfig /all
>
> This will give the IP address of one or more DNS servers
> --
> Regards,
> Newell White
>
>


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  #7 (permalink)  
Old 06-04-2008, 12:00 PM
Frank Saunders MS-MVP IE,OE/WM
 
Posts: n/a
Re: Windows Update and security sites do not open. Secutiry downloads do not start.
"Dima" <kopn@bk.ruDelete> wrote in message
news:urvMzxgxIHA.5176@TK2MSFTNGP04.phx.gbl...
> Hello!
> Windows Update site, www.lavasoft.com and some other security sites do not
> open. Windows Update downloads do not start even manually. Google shows
> adds in the beginning of search results. Ad-Aware 2008 (definition file
> 0081.0000) does not remove the problem. OS is Windows XP SP3. IE 7.
> Automatically downloaded updates do not install too.
> Office scan 8.710.1002 is not finding any viruses. SFC /scannow does not
> find any discrepancies.
> Other peer computers in our network do not have the problem.
> How to eliminate the problem?
> Sincerely,
> Dima


Make sure your firewall is not blocking port 443.

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

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  #8 (permalink)  
Old 06-04-2008, 12:24 PM
Dima
 
Posts: n/a
Re: Windows Update and security sites do not open. Secutiry downloads do not start.
Thanks Frank Saunders for suggesting!
I do not use a firewall. I clicked Start, clicked Run, typed
https://www.microsoft.com:443, and then clicked OK. I could connect to
www.microsoft.com, and I did not receive an error message.
Sincerely,
Dima

"Frank Saunders MS-MVP IE,OE/WM" <franksaunders@mvps.org> сообщил/сообщила в
новостях следующее: news:CB6C3564-770A-4223-941B-AD9153ECA6AB@microsoft.com...
> "Dima" <kopn@bk.ruDelete> wrote in message
> news:urvMzxgxIHA.5176@TK2MSFTNGP04.phx.gbl...
>> Hello!
>> Windows Update site, www.lavasoft.com and some other security sites do not
>> open. Windows Update downloads do not start even manually. Google shows adds
>> in the beginning of search results. Ad-Aware 2008 (definition file 0081.0000)
>> does not remove the problem. OS is Windows XP SP3. IE 7. Automatically
>> downloaded updates do not install too.
>> Office scan 8.710.1002 is not finding any viruses. SFC /scannow does not find
>> any discrepancies.
>> Other peer computers in our network do not have the problem.
>> How to eliminate the problem?
>> Sincerely,
>> Dima

>
> Make sure your firewall is not blocking port 443.
>
> --
> Frank Saunders MS-MVP IE,OE/WM
> Do not reply with email


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  #9 (permalink)  
Old 06-04-2008, 06:25 PM
PA Bear [MS MVP]
 
Posts: n/a
Re: Windows Update and security sites do not open. Secutiry downloads do not start.
Did this problem begin after you installed WinXP SP3?

Was IE7 installed before or after WinXP SP3 was installed?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)? Were any of these applications running when you installed WinXP
SP3?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Dima wrote:
> Thanks Frank Saunders for suggesting!
> I do not use a firewall. I clicked Start, clicked Run, typed
> https://www.microsoft.com:443, and then clicked OK. I could connect to
> www.microsoft.com, and I did not receive an error message.
> Sincerely,
> Dima
>
> "Frank Saunders MS-MVP IE,OE/WM" <franksaunders@mvps.org> сообщил/сообщила
> в
> новостях следующее:
> news:CB6C3564-770A-4223-941B-AD9153ECA6AB@microsoft.com...
>> "Dima" <kopn@bk.ruDelete> wrote in message
>> news:urvMzxgxIHA.5176@TK2MSFTNGP04.phx.gbl...
>>> Hello!
>>> Windows Update site, www.lavasoft.com and some other security sites do
>>> not
>>> open. Windows Update downloads do not start even manually. Google shows
>>> adds in the beginning of search results. Ad-Aware 2008 (definition file
>>> 0081.0000) does not remove the problem. OS is Windows XP SP3. IE 7.
>>> Automatically downloaded updates do not install too.
>>> Office scan 8.710.1002 is not finding any viruses. SFC /scannow does not
>>> find any discrepancies.
>>> Other peer computers in our network do not have the problem.
>>> How to eliminate the problem?
>>> Sincerely,
>>> Dima

>>
>> Make sure your firewall is not blocking port 443.
>>
>> --
>> Frank Saunders MS-MVP IE,OE/WM
>> Do not reply with email


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  #10 (permalink)  
Old 06-04-2008, 08:14 PM
Dima
 
Posts: n/a
Re: Windows Update and security sites do not open. Secutiry downloads do not start.
Thanks Robear for replying!
This problem began before I installed WinXP SP3.
IE7 was installed before WinXP SP3 was installed.
Office scan 8.710.1002 and Ad-Aware 2008 (definition file 0081.0000) are
installed.
There is no third-party firewall.
Ad-Aware 2008 and Office scan 8.710.1002 were not running when I installed
WinXP SP3.
Regards,
Dima
"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:ekO9iDnxIHA.6096@TK2MSFTNGP06.phx.gbl...
> Did this problem begin after you installed WinXP SP3?
>
> Was IE7 installed before or after WinXP SP3 was installed?
>
> What anti-virus application or security suite is installed? What
> anti-spyware applications (other than Defender)? What third-party
> firewall (if any)? Were any of these applications running when you
> installed WinXP SP3?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> Dima wrote:
>> Thanks Frank Saunders for suggesting!
>> I do not use a firewall. I clicked Start, clicked Run, typed
>> https://www.microsoft.com:443, and then clicked OK. I could connect to
>> www.microsoft.com, and I did not receive an error message.
>> Sincerely,
>> Dima
>>
>> "Frank Saunders MS-MVP IE,OE/WM" <franksaunders@mvps.org>
>> сообщил/сообщила в
>> новостях следующее:
>> news:CB6C3564-770A-4223-941B-AD9153ECA6AB@microsoft.com...
>>> "Dima" <kopn@bk.ruDelete> wrote in message
>>> news:urvMzxgxIHA.5176@TK2MSFTNGP04.phx.gbl...
>>>> Hello!
>>>> Windows Update site, www.lavasoft.com and some other security sites do
>>>> not
>>>> open. Windows Update downloads do not start even manually. Google shows
>>>> adds in the beginning of search results. Ad-Aware 2008 (definition file
>>>> 0081.0000) does not remove the problem. OS is Windows XP SP3. IE 7.
>>>> Automatically downloaded updates do not install too.
>>>> Office scan 8.710.1002 is not finding any viruses. SFC /scannow does
>>>> not
>>>> find any discrepancies.
>>>> Other peer computers in our network do not have the problem.
>>>> How to eliminate the problem?
>>>> Sincerely,
>>>> Dima
>>>
>>> Make sure your firewall is not blocking port 443.
>>>
>>> --
>>> Frank Saunders MS-MVP IE,OE/WM
>>> Do not reply with email

>


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