Black Screen with Remote Desktop...

I have two different Win 2000 Servers. With Machine #1, no one seems
to have a problem using remote desktop to access it. However with
machine #2, I have one WinXP Pro machine that when ANYONE tries to use
remote desktop all they get is a black screen!

I have not had any problem using 4 or 5 other WInXP machines trying to
access both Win2000 Servers.

I did a little googling, but nothing seems to apply.

This is strickly LAN traffic, there is NO VPN involved, and we have a
gigabit network, so there is no conjestion.

I have no problem pining both servers from all machines. I have tried
different screen resolutioins, all to no avail.

In this case, both the client and server machines are using Intel Pro
1000 GT NICs, with latest drivers....

HELP!

I tried THIS:

============================================

I believe I got it to work. This article (Q159211) was invaluable:

http://support.microsoft.com/default...;EN-US;q159211

Under HKLM\SYSTEM\CurrentControlSet\Services\Tcpip\Param eters, I added
two
registry entries:

- MTU with value of 1400 (as derived per the article with "ping -f -l
nnnn")
- EnablePMTUBHDetect with a value of 1

The first value didn't do anything, but adding the second one made it
work.
Perhaps the second one on its own is sufficient, but it was late and I
didn't determine whether it was the combination of both or only the
latter.

At this point, it works, but I don't know if I'd call this a
"solution". I
still don't know why my machine is acting differently from the other
machines here. It's definitely a "workaround" or perhaps simply a
"hack".
But it does work, so I'm satisfied.

Hope that helps someone else with this problem.

--
Jay

I added a registry entry

===============================

Looks like it actually worked!



On Mon, 24 Mar 2008 11:57:14 -0700, NewMan <CloakedRun2001@yahoo.ca>
wrote:

>I have two different Win 2000 Servers. With Machine #1, no one seems
>to have a problem using remote desktop to access it. However with
>machine #2, I have one WinXP Pro machine that when ANYONE tries to use
>remote desktop all they get is a black screen!
>
>I have not had any problem using 4 or 5 other WInXP machines trying to
>access both Win2000 Servers.
>
>I did a little googling, but nothing seems to apply.
>
>This is strickly LAN traffic, there is NO VPN involved, and we have a
>gigabit network, so there is no conjestion.
>
>I have no problem pining both servers from all machines. I have tried
>different screen resolutioins, all to no avail.
>
>In this case, both the client and server machines are using Intel Pro
>1000 GT NICs, with latest drivers....
>
>HELP!

We are having the same problem with Windows Vista Ultimate 32-bit. About
one minute after we establish a connection, the screen goes black. We can
close and re-establish the connection for about another minute, but this
would obviously drive anyone crazy. Yet, establishing a remote connection
from a completely different computer to both the original host and the
original client (now functioning as a host) both work fine. As you
indicated, the MTU solution is a work-around versus a true resolution. We
have several reservations about how this work-around setting will affect
other opertions. It is also very difficult to determine what setting will
be proper for our specific configuration. It is a technical change that a
normal user should not have to resort to in order to fix the problem. This
feature, under most normal circumstance (in our case, a very common
configuration), should work flawlessly! Please let us know if you hear of a
better fix and we will do the same.

Thanks,

Richard

**************
"NewMan" <CloakedRun2001@yahoo.ca> wrote in message
news:hnsfu3tfmegci652gkndrg69lli9vv3cjs@4ax.com...
>I have two different Win 2000 Servers. With Machine #1, no one seems
> to have a problem using remote desktop to access it. However with
> machine #2, I have one WinXP Pro machine that when ANYONE tries to use
> remote desktop all they get is a black screen!
>
> I have not had any problem using 4 or 5 other WInXP machines trying to
> access both Win2000 Servers.
>
> I did a little googling, but nothing seems to apply.
>
> This is strickly LAN traffic, there is NO VPN involved, and we have a
> gigabit network, so there is no conjestion.
>
> I have no problem pining both servers from all machines. I have tried
> different screen resolutioins, all to no avail.
>
> In this case, both the client and server machines are using Intel Pro
> 1000 GT NICs, with latest drivers....
>
> HELP!

Shut-off the macine that has the black screen. On the server look under
Terminal Services, Sessions. You may find a Session using the Login of the
User/Machine that has the black screen. Log the account off. Re-start the
workstation and try RD again.

url:http://www.ureader.com/msg/12942855.aspx