See if this from Bob Lin's site helps...
http://www.chicagotech.net/vpnissues/vpnunavailable.htm
--
Al Jarvi (MS-MVP Windows – Desktop User Experience)
Please post *ALL* questions and replies to the news group for the
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How to ask a question
http://support.microsoft.com/KB/555375
"mecit" <mecit@discussions.microsoft.com> wrote in message
news:1CC6DA3B-2E2A-4A85-837B-34825EB86987@microsoft.com...
> While using the create a new connection wizard in windows xp, the window
> that
> asked "How do you want to connect to the network at your workplace?" has
> the
> options grayed out (i.e Dial-up connection and virual private network
> connection bottoms can't be chosen). I'm logged into the computer as an
> administrator. What do I need to do to enable the buttons?