Remote Desktop not working anymore

Hello,

I have had Remote Desktop working on my XP Pro desktop at home for years. It
doesn't work anymore. I can't pinpoint to anything I have done, except
Windows update, but not even with Systme Restore can I make it work.

I have checked the usual: Remote Desktop Service is started, port 3389 is
listening, no firewall issues (I am trying inside my LAN, Windows firewall
disabled)

Does anyone have any suggestion? Thanks a lot in advance,

Paco

Can you telnet port 3389 from remote computer? Also this post may help too.

RDC failed after XP sp3
http://chicagotech.net/netforums/viewtopic.php?t=4640

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"P+" <P@discussions.microsoft.com> wrote in message
news:56A7C7F3-4E0A-48ED-9B6C-0AD81181E014@microsoft.com...
> Hello,
>
> I have had Remote Desktop working on my XP Pro desktop at home for years.
> It
> doesn't work anymore. I can't pinpoint to anything I have done, except
> Windows update, but not even with Systme Restore can I make it work.
>
> I have checked the usual: Remote Desktop Service is started, port 3389 is
> listening, no firewall issues (I am trying inside my LAN, Windows firewall
> disabled)
>
> Does anyone have any suggestion? Thanks a lot in advance,
>
> Paco

Yes, as I said, port 3389 is active and listening.

The link provided does not really apply here, since the client machines are
a mix of SP2, SP3, and OSX... None of them can access the (SP3) XP Pro
machine as they did before, prior to upgrading it to SP3.

I also tried to fix it by removing SP3, but it made the situation worse.
Reinstalling SP3 makes the situation stable again, but without Remote Desktop.

Thanks for your trying to help!



"Robert L. (MS-MVP)" wrote:

> Can you telnet port 3389 from remote computer? Also this post may help too.
>
> RDC failed after XP sp3
> http://chicagotech.net/netforums/viewtopic.php?t=4640
>
> --

Hi P, what errormessage do you get?

Hi had the problem, that Remote Desktop tried to connect for a second,
and i recieved no error messeage. First I thought it was SP3.

But it was caused with a new nvida grafic driver update, now i use an
older version and it was fixed. found the solution in a forum after a
long search.



P+ schrieb:
> Hello,
>
> I have had Remote Desktop working on my XP Pro desktop at home for years. It
> doesn't work anymore. I can't pinpoint to anything I have done, except
> Windows update, but not even with Systme Restore can I make it work.
>
> I have checked the usual: Remote Desktop Service is started, port 3389 is
> listening, no firewall issues (I am trying inside my LAN, Windows firewall
> disabled)
>
> Does anyone have any suggestion? Thanks a lot in advance,
>
> Paco

I had the same thing happen to me. I started from scratch formatting and
reinstalling windows XP on my laptop and desktop. I installed all the
drivers and firewall and I was able to remote desktop. I decided to install
updates from Windows and it was a total of about 110 updates onto my desktop.
I left my laptop alone. Now I can not remote desktop from my laptop to my
desktop. When I try, I hit connect, everything gets disabled and then
returns to enabled without an error message or event log.

I can remote desktop from the desktop to my laptop. I can ping it laptop
from my desktop and vice versa. I can map shared drives even. The only
thing I can not do is remote desktop.

I may end up reformatting the desktop and installing from scratch again and
installing the XP updates one by one. I don't believe this is do to SP3,
since I never installed it.

If you hear anything let me know. If I find the problem, I will let you
know. Thanks

"P+" wrote:

> Hello,
>
> I have had Remote Desktop working on my XP Pro desktop at home for years. It
> doesn't work anymore. I can't pinpoint to anything I have done, except
> Windows update, but not even with Systme Restore can I make it work.
>
> I have checked the usual: Remote Desktop Service is started, port 3389 is
> listening, no firewall issues (I am trying inside my LAN, Windows firewall
> disabled)
>
> Does anyone have any suggestion? Thanks a lot in advance,
>
> Paco

Jay schrieb:
> I had the same thing happen to me. I started from scratch formatting and
> reinstalling windows XP on my laptop and desktop. I installed all the
> drivers and firewall and I was able to remote desktop. I decided to install
> updates from Windows and it was a total of about 110 updates onto my desktop.
> I left my laptop alone. Now I can not remote desktop from my laptop to my
> desktop. When I try, I hit connect, everything gets disabled and then
> returns to enabled without an error message or event log.

the same happends to me. NVIDIA Graficcard?


>
> I can remote desktop from the desktop to my laptop. I can ping it laptop
> from my desktop and vice versa. I can map shared drives even. The only
> thing I can not do is remote desktop.
>
> I may end up reformatting the desktop and installing from scratch again and
> installing the XP updates one by one. I don't believe this is do to SP3,
> since I never installed it.
>
> If you hear anything let me know. If I find the problem, I will let you
> know. Thanks
>
> "P+" wrote:
>
>> Hello,
>>
>> I have had Remote Desktop working on my XP Pro desktop at home for years. It
>> doesn't work anymore. I can't pinpoint to anything I have done, except
>> Windows update, but not even with Systme Restore can I make it work.
>>
>> I have checked the usual: Remote Desktop Service is started, port 3389 is
>> listening, no firewall issues (I am trying inside my LAN, Windows firewall
>> disabled)
>>
>> Does anyone have any suggestion? Thanks a lot in advance,
>>
>> Paco

Hello Holger, no error at all. After a few seconds, the connection dialog box
just makes the "Connect" button available again.

What you suggest is very interesting, and I will try to downgrade my
graphics card driver, which is also nVidia; I don't remember upgrading it but
it is worth a try. Do you, by chance, keep the link to the forum you mention?

Thanks for raising my hopes

Paco

"Holger Rachut" wrote:

> Hi P, what errormessage do you get?
>
> Hi had the problem, that Remote Desktop tried to connect for a second,
> and i recieved no error messeage. First I thought it was SP3.
>
> But it was caused with a new nvida grafic driver update, now i use an
> older version and it was fixed. found the solution in a forum after a
> long search.
>
>
>

Thanks for the response Holger but it was not the nVidia card, I read about
that problem too but I was not getting an error message in the event log.

I did find the problem, I reformatted again and downloaded the updates one
by one. I found that after installing the ".NET 3.0" optional software my
remote desktop did not work any more. I uninstalled it and rebooted and
everything worked again.

So if you are still having problems, try and uninstall .NET 3.0. All other
Windows Updates work with no problems. I even installed SP3.

"Holger Rachut" wrote:

> Jay schrieb:
> > I had the same thing happen to me. I started from scratch formatting and
> > reinstalling windows XP on my laptop and desktop. I installed all the
> > drivers and firewall and I was able to remote desktop. I decided to install
> > updates from Windows and it was a total of about 110 updates onto my desktop.
> > I left my laptop alone. Now I can not remote desktop from my laptop to my
> > desktop. When I try, I hit connect, everything gets disabled and then
> > returns to enabled without an error message or event log.
>
> the same happends to me. NVIDIA Graficcard?
>
>
> >
> > I can remote desktop from the desktop to my laptop. I can ping it laptop
> > from my desktop and vice versa. I can map shared drives even. The only
> > thing I can not do is remote desktop.
> >
> > I may end up reformatting the desktop and installing from scratch again and
> > installing the XP updates one by one. I don't believe this is do to SP3,
> > since I never installed it.
> >
> > If you hear anything let me know. If I find the problem, I will let you
> > know. Thanks
> >
> > "P+" wrote:
> >
> >> Hello,
> >>
> >> I have had Remote Desktop working on my XP Pro desktop at home for years. It
> >> doesn't work anymore. I can't pinpoint to anything I have done, except
> >> Windows update, but not even with Systme Restore can I make it work.
> >>
> >> I have checked the usual: Remote Desktop Service is started, port 3389 is
> >> listening, no firewall issues (I am trying inside my LAN, Windows firewall
> >> disabled)
> >>
> >> Does anyone have any suggestion? Thanks a lot in advance,
> >>
> >> Paco
>

Hi Paco,
here is the link (but its german...)

http://www.novak.it/?p=102

I also found something in the nvidia forum, maybe it can help?

http://forums.nvidia.com/index.php?showtopic=67147&st=0

Holger

P+ schrieb:
> Hello Holger, no error at all. After a few seconds, the connection dialog box
> just makes the "Connect" button available again.
>
> What you suggest is very interesting, and I will try to downgrade my
> graphics card driver, which is also nVidia; I don't remember upgrading it but
> it is worth a try. Do you, by chance, keep the link to the forum you mention?
>
> Thanks for raising my hopes
>
> Paco
>
> "Holger Rachut" wrote:
>
>> Hi P, what errormessage do you get?
>>
>> Hi had the problem, that Remote Desktop tried to connect for a second,
>> and i recieved no error messeage. First I thought it was SP3.
>>
>> But it was caused with a new nvida grafic driver update, now i use an
>> older version and it was fixed. found the solution in a forum after a
>> long search.
>>
>>
>>

Same problem and nVidia driver was the problem!!!!
re-installed a previous driver and now it works fine!
Thanks a lot

"Holger Rachut" wrote:

> Hi P, what errormessage do you get?
>
> Hi had the problem, that Remote Desktop tried to connect for a second,
> and i recieved no error messeage. First I thought it was SP3.
>
> But it was caused with a new nvida grafic driver update, now i use an
> older version and it was fixed. found the solution in a forum after a
> long search.
>
>
>
> P+ schrieb:
> > Hello,
> >
> > I have had Remote Desktop working on my XP Pro desktop at home for years. It
> > doesn't work anymore. I can't pinpoint to anything I have done, except
> > Windows update, but not even with Systme Restore can I make it work.
> >
> > I have checked the usual: Remote Desktop Service is started, port 3389 is
> > listening, no firewall issues (I am trying inside my LAN, Windows firewall
> > disabled)
> >
> > Does anyone have any suggestion? Thanks a lot in advance,
> >
> > Paco
>