Einladung für Remoteunterstützung sendet falsche IP

Hallo out there!

I want to connect two computers with Win XP HOME-edition, so that I can
watch things happen while the other person tries following my instructions.
The problem is that the send RAInvitation.msrcincident has a wrong IP
address included. I guess that this is due to the inviting computer is
behin a router (Fritz!Box).
The given IP is a 169.254.x.y
If I change it to be the address of the router I can connect. Is it
possible to make the inviting computer take the korrekt address by itself?

Ulrich

On Mon, 18 Aug 2008 11:05:30 +0200, Ulrich Fürst wrote:

> Hallo out there!
>
> I want to connect two computers with Win XP HOME-edition, so that I can
> watch things happen while the other person tries following my
> instructions. The problem is that the send RAInvitation.msrcincident has
> a wrong IP address included. I guess that this is due to the inviting
> computer is behin a router (Fritz!Box).
> The given IP is a 169.254.x.y
> If I change it to be the address of the router I can connect. Is it
> possible to make the inviting computer take the korrekt address by
> itself?
>
> Ulrich

See this FAQ, the last item titled "Does Remote Assistance work behind
NAT devices?"...

http://www.microsoft.com/windowsxp/u...support/rafaq-
technical.mspx

You might look at TeamViewer as an alternative. I use it occassionally to
support a sister-in-law with good results.

http://www.teamviewer.com

--
Al Jarvi (MS-MVP Windows - Desktop User Experience)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375

Sooner Al [MVP] wrote:
>
> You might look at TeamViewer as an alternative. I use it
> occassionally to support a sister-in-law with good results.

Great - This tool does make it a lot easier to get remote
access. It seems to be a secure way, too.

Thanks a lot
Ulrich